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答案：C
2.Why is customer service an important element？ （ ）
A.To retain and keep customers.
B.To gather information about competitors.
C.To develop new market.
D.To strengthen business partner relationships.
答案：A
3.What is the optimal level of inventory？ （ ）
A.The amount that you can sell as much as possible.
B.The amount that you can barely meet market expectation.
C.The amount to meet market demand with minimizing your current and potential inventory costs.
D.The amount that you can get the most profits.
答案：C
4.Why is transportation so important to the current business environment？ （ ）
A.Transportation means are limited.
B.Because of globalization，exports and imports activities.
C.Transportation is costly.
D.Because of time.
答案：B
5.Why does information system contribute to an efficient logistics system？（ ）
A.To link and integrate all logistics functions.
B.To gather new information.
C.To eliminate wrong data.
D.To make all data public for future use.
答案：A
阅读理解（二）
Creating the Logistics Vision
Nowadays，most companies are familiar with the idea of “mission statement” as an expression of setting a vision for the business.The mission statement seeks to define the purpose of the business，its boundaries and its aspirations.It is now common for organizations to have such statement for the business as a whole and for key constituent components.What some companies have found is that there can be significant benefits to defining the logistics vision of the firm.
The purpose of the logistics vision statement is to give a clear indication which business intends to build a position of advantage through closer customer relationship.Such statement is never easy to construct.There is always the danger that they will publish the energetic a
